Minutes for Quality Services Committee meeting, Nov 30 2010, 7.00PM official page

To receive any declarations of interest Members may wish to make including the term(s) of the Grant of Dispensation(s) by the Standards Committee.

The Chairman will announce his decision as to whether there are any urgent items and their position on the agenda.

To consider any issues arising from the Forward Plan for the period 1 December 2010 to 31 March 2011.

To review the list of action points from the Committee meeting held on 7 September 2010 and to consider whether any item should be referred to the next meeting for a more detailed discussion.

This report further updates Members on the current position in relation to the Acacia Hall & Fairfield Pool facilities.

This report updates Members with the latest performance information for the Benefits service.

This report presents to Members an update on managing performance information and presents Quarter 2 performance indicator outturns for 2010/11.

This report provides Members with information on the corporate complaints received between 1 April 2010 and 31 October 2010.

This report sets out the Committee’s Work Plan.